Your order will be sent to you using Royal Mail’s Tracked 24/48 or Special Delivery services. This includes SMS and email updates with end to end tracking.
*Order by 1PM for UK next day delivery (Mon-Fri) when you chose Royal Mail 24 at the checkout. This excludes products with artwork options. If for any reason we cannot dispatch your order in this timeframe we will contact you to inform you when to expect it.
UK Shipping Prices
*shipping prices for highlands and islands may differ
Royal Mail Tracked 48 (2-3 Days) – £3.90
Royal Mail Tracked 24 (Next Day) – £4.90
Royal Mail Special Delivery (Guaranteed by 1pm Next Day) – £6.95
Templating Kits Shipping (due to length of tube)
Royal Mail Tracked 48 (2-3 Days) – £14.90
Royal Mail Tracked 24 (Next Day) – £19.90
Royal Mail Special Delivery (Guaranteed by 1pm Next Day) – £29.90
FREE UK Mainland Shipping On £100+
*For UK Mainland, when you spend over £100 you will find your order qualifies for FREE Tracked Shipping at the checkout. Your order will be sent by Royal Mail Tracked 48.
International Shipping (europe)
International (Europe) orders will be sent via Royal Mail’s International Tracked services which should take roughly 3-5 working days. We ship fully tracked to countries Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden and Switzerland.
*shipping prices for templating kits may differ due to their length
International Shipping (Europe) Prices
Royal Mail International Tracked – £9.95
North America, Canada + Australia Shipping
International (North America, Canada + Australia) orders will be sent via Royal Mail’s International Tracked services which should take roughly 5-10 working days.
North America, Canada + Australia Shipping Prices
Royal Mail International Tracked – £14.95
Worldwide Shipping Options Available
Royal Mail International Tracked (Worldwide) – £29.95
If you are elsewhere in the world and want a SurfDek order sending to you, please contact us on email@example.com and we’ll be happy to help arrange this!
Please note: Some shipping prices may differ for the brands of which we are authorised dealers
Accepting Your Order
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as “Damaged” and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’. It is your duty to inspect and confirm that the goods are in perfect condition before signing. If the goods are damaged and not singed for as such, SurfDek cannot accept any liability and the item will not be replaced or reimbursed.
Your order will be sent to you in a cardboard box or a degradable mailing bag with a re-usable secondary glue seal, so that you can use it again. SurfDek Hex Pads come in a cardboard box, which we encourage you to recycle.